1. Eligibility and Account Creation:
Age Restriction:
Most websites require users to be at least 18 years old or have authorization from a legal guardian.
Account Creation:
Users may need to create an account to place orders, with details specified in the website's Terms of Use.
Acceptable Use:
Websites may restrict commercial use of the site and reserve the right to decline orders suspected of being for commercial purposes.
2. Products and Orders:
Availability:
Products are subject to availability, and websites may cancel orders or offer substitutes if items are unavailable.
Pricing:
Prices are usually displayed in Kuwaiti Dinars and may or may not include taxes, shipping, and installation fees.
Payment:
Websites will outline accepted payment methods, such as credit/debit cards, cash on delivery, or other online payment systems.
Order Confirmation:
Upon successful order placement, users will typically receive an email confirmation detailing the order.
Order Cancellation:
Websites may reserve the right to cancel orders due to various reasons, including limitations on quantities, inaccurate information, or other identified issues.
Delivery:
Delivery times may be affected by factors beyond the website's control, and buyers are typically responsible for providing accurate delivery addresses.
Risk of Loss:
Risk of loss or damage to products usually passes to the buyer upon delivery or collection.
3. Returns and Exchanges:
Return Period:
Websites often specify a return period (e.g., 14 days) from the delivery date.
Condition of Returned Goods:
Returned items must usually be in their original condition, saleable, and with all original packaging and documents.
Refunds and Exchanges:
Websites will outline the process for refunds (e.g., store credit, bank transfer) and exchanges.
Exceptions:
Some items may not be eligible for return or exchange due to hygiene reasons, perishability, or if they are personalized or custom-made.
4. Intellectual Property and Liability:
Intellectual Property Rights:
Websites will typically state that all content and materials on the site are protected by copyright and other intellectual property laws.
Limitation of Liability:
Websites may limit their liability for errors, inaccuracies, or interruptions in service.
Information Security:
Websites will usually state their commitment to information security but may not guarantee that the website will be completely uninterrupted or error-free.
Governing Law:
The terms and conditions are usually governed by Kuwaiti law, and any disputes are subject to the jurisdiction of Kuwaiti courts.
5. Website Security:
Prohibited Actions: Websites will usually outline prohibited actions that violate the security of the website, such as attempting to access unauthorized areas, introducing viruses, or interfering with the service.